Privacy & Legal

Quality/ITSM Policy

Maximize customer satisfaction by delivering Products and Services that consistently meet demands and lineups, through a series of improvement in all our processes

Information Security Policy

We are committed to ensure security to all information assets by maintaining data integrity, safeguarding confidentiality and controlling availability, in order to achieve business goals effectively and efficiently.

Business Continuity Management Policy

Hardesen Technologies is committed to ensure minimum interruption to our operations and delivery of products/services to clients, by adopting a tried, tested and finest practice response to significant disruptions in the form of a business continuity management (BCM) programme with a couple of interlocking plans and arrangements (the Business Continuity Management System or BCMS).

What Type of Information We Collect

• Personal information such as your name, shipping/billing address, e-mail, phone, and credit card number when you interact with us for sales, service, support, registration, and payment.
• Your username and password to allow access to our products and services.
• Customer data or company data which you store and use in our DB.
• Information about your system as it interacts with us such as your IP address and browser information.
• Information about your use of our products and services.
• User feedback, community discussions, chats and other interactions at our sites.

What We Do With Your Information

Use your information to operate our business and to help us improve your experience with our products.

Use your information to develop new products or services for you.

Tell you about the products and services that are available to you.

Give open and clear explanations about how we use information.

Train our employees about how to keep information safe and secure, and intimate you about how to keep your private information safe and secure.

Security of your Information

We use accepted best methods to protect your information. We review our security procedures carefully.

Your sensitive information, such as credit card information, is sent securely.

We transmit, store, protect and access all cardholder information in compliance with the Payment Card Industry's Data Security Standards.

Patent Information

Features and services within Hardesen products may be the subject matter of pending and issued patents assigned to Hardesen Technologies.

Copyright Information

Hardesen's products, services, Web content and related materials (collectively, "Offerings") are owned by Hardesen and/or its licensors, and all rights in such Offerings are reserved by Hardesen and/or its licensors. For information regarding permission to use screen displays and other content.

Notices of Infringement

Persons who believe that their copyrights have been infringed via Hardesen sites may notify our co.founder Mr.Deepu Muralidharan. All notices must comply with the requirements of Indian Copyright Act 1957, amendment 2013 G.S.R 172(E). and regulations promulgated thereunder, each as amended. Such notices not complying with these requirements will be returned unprocessed.

Risk of Loss

All items purchased and shipped from Hardesen are fulfilled pursuant to a shipment contract between Hardesen and our carriers. This means that both the risk of loss and title for such items pass to you upon our delivery of the items to the carrier.