ETS - Executive Tracking system
Front line coordination in Sales department includes everything like timely advice, qualifying leads, planning, making reports etc. These activities are not limited to an eight hour or nine hour job. A Sales force working mode is totally different to that of productivity or quality control department. It is practically impossible to put sales team in a company cubicle all the time. There should be a better method to track their daily activities, monitor their tasks, make necessary corrections, suggestions etc. Keep in mind that an effective sales force management strategy helps the company to grab a million pound money more.
According to a sales team, they have to work out a lot for qualifying their Leads. Sales managers have to ensure customer satisfaction and maintain a good relationship for future business. Time management, team co-ordination, reporting, problem solving, product marketing etc. are some of the responsibilities of a Team Leader and SMs. Hard record keeping, telephonic team coordination and on sight monitoring are outdated coordination strategies. For competing with high ended corporates and service providers one must effectively manage their sales force.
Lack of on-time task follow-ups, late decision making, unable to track sales team in field, no timely reports, improper documentation, time misutilization etc., causes limited growth of company and high liability. After market study and research, HRL, R&D department of Hardesen Technologies, proposed a solution in the last Entrepreneur G-Tech meeting, held in Bangalore on 23 November 2014. Sales force monitoring tool 'ETS' - Executive Tracking System developed by Hardesen-Team was inspired from that proposal. The ETS not only ensures secure data handling but also provides other amenities for a completely reliable and easy activity monitoring. ETS is bundled with following amazing features:
- Real time communication
- Management hierarchy builder
- Permission setup
- Work scheduler
- Exectuive tracking
- Meetings and briefings
- Approval of work flows
- Report builder
- Employee work load management
- Notification services and many more.